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Shima Onsen Kotobukiya Ryokan Yado with Osoba and Onsen
0279-64-2515
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  2. Frequently Asked Questions

Frequently Asked Questions

  • 【Hotel / Guest rooms】

    Is there a non-smoking room?

    Unfortunately, we do not have it.
  • 【Meals / Restaurants / Bars】

    Is meal a room meal?

    Basically it is all room meals.
    However, since we are preparing a private room restaurant in the following cases,
    Please note.

    ·Kotoboki-no…Continue reading
  • 【Others】

    Can I use a credit card?

    Unfortunately we can not accept payment by credit card on site.
    ※You can use advance payment with credit card in the online card payment pla…Continue reading
  • 【Access / Parking】

    Is there a parking lot?

    There is a free parking lot.(Covered / height restriction up to 2.5 M)
    When coming by car, thank you for notifying us in advance.
  • 【Access / Parking】

    Is there a shuttle?

    Free pickup is accepted from the terminal point "Shima Onsen" on the route bus.(From 14:00 to 17:00)
    ※plan depends on the plan.Please contac…Continue reading
  • 【Bathing / Baths】

    What is the bath time of the free open-air bath?

    The bathing time of the free outdoor bath will be from 6:30 to 23:00.
    We do not have a reservation, we manage it in the tag inside the facil…Continue reading
  • 【Hotel / Guest rooms】

    Please let me know your check-in / check-out time.

    Check in time is from 14:00 to 17:30.Dinner will be mainly from 18 o'clock.
    Check out is at 10 o'clock.Breakfast will be served from 8 o'clo…Continue reading
  • 【Hotel / Guest rooms】

    Can I speed up my check-in?

    I'm sorry.
    Basically it is not accepted, but we have prepared your luggage that you arrived earlier.
    It is possible to keep it.

    Also, a pla…Continue reading
  • 【Hotel / Guest rooms】

    Can I extend the checkout time?

    Because there are days that can be and can not be done depending on the congestion situation of the day,
    Thank you in advance for your under…Continue reading
  • 【Hotel / Guest rooms】

    Please teach amenity goods.

    【Rooms】
    yukata, Hand towel, bath towel, Vinyl purse, toothbrush, hand soap, Coat(winter)

    【bathroom】
    shampoo, rinse, Body Soap, Soap, Hairdr…Continue reading
  • 【Hotel / Guest rooms】

    Is there a refrigerator attached?

    All rooms are attached.
    The contents are as follows.(※ Paid)

    -------------------------
    Bottle of beer × 5, Local wine(White)× 1, Local sake…Continue reading
  • 【Meals / Restaurants / Bars】

    Can I bring in drinks / food?

    I am sorry.
    Child's retort Other than bringing in baby food, milk, etc.
    We are sorry for food hygiene control.
  • 【Meals / Restaurants / Bars】

    I am allergic to some ingredients ...

    Please contact us by phone in advance.
    There are cases where we can not respond.Please note.

    ※The hotel deals with soba as the main ingredi…Continue reading
  • 【Hotel / Guest rooms】

    Do you correspond to a vegetarian diet?

    Unfortunately, we do not correspond.
  • 【Hotel / Guest rooms】

    Is there a toilet / bathroom in the room?

    Rooms with a toilet are three rooms Muso-no-ma Kotoboki-no-ma Matsu-no-ma Muso-no-ma.
    The room farthest from the shared toilet is Tatsuta-no…Continue reading
  • 【Hotel / Guest rooms】

    How is the view from your room?

    There is no room with a view of the river at our hotel,
    There are good rooms when you see mountains such as autumn leaves, fresh green.
    Acco…Continue reading
  • 【Hotel / Guest rooms】

    Is there Internet connection / lending PC?

    You can use Wifi for free.
    Since pass is listed in the installation information of the room, please use it.

    We do not have a lending PC, bu…Continue reading
  • 【Hotel / Guest rooms】

    Is there a safe place for valuables?

    For each room, safe is installed, please use.

Inquiries

0279-64-2515

9: 00-22: 00