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- Frequently Asked Questions
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- 【Hotel / Guest rooms】
Is there a non-smoking room?
Yes, "Matsu-no-Ma Ma", "Muso-no-ma" and "Wakakusa-no-ma" are non-smoking rooms. - 【Hotel / Guest rooms】
Please let me know your check-in / check-out time.
Check in time is from 14:00 to 17:30.Dinner will be mainly from 18 o'clock.
Check out is at 10 o'clock.Breakfast will be served from 8 o'clo…Continue reading - 【Hotel / Guest rooms】
Can I speed up my check-in?
Normal check-in is from 14:00,
Basically, we cannot accept any procedures before that.
However, it is possible to store your luggage if you …Continue reading - 【Hotel / Guest rooms】
Can I extend the checkout time?
We are unable to accept this.
Please note. - 【Hotel / Guest rooms】
Please teach amenity goods.
【Rooms】
yukata, Hand towel, bath towel, Vinyl purse, toothbrush, hand soap, Coat(winter)
【bathroom】
shampoo, rinse, Body Soap, Soap, Hairdr…Continue reading - 【Hotel / Guest rooms】
Is there a refrigerator attached?
Available in all rooms.
There are also drinks inside.(※ Paid)
The amount will be settled together with the accommodation fee at the time of …Continue reading - 【Hotel / Guest rooms】
Do you correspond to a vegetarian diet?
Unfortunately, we do not correspond. - 【Hotel / Guest rooms】
Is there a toilet / bathroom in the room?
Rooms are equipped with a toilet Kotoboki-no-ma, Matsu-no-Ma, is a three room Muso-no-ma
The room farthest from the shared toilet is Tatsut…Continue reading - 【Hotel / Guest rooms】
How is the view from your room?
There is no room with a view of the river at our hotel,
There are good rooms when you see mountains such as autumn leaves, fresh green.
Acco…Continue reading - 【Hotel / Guest rooms】
Is there Internet connection / lending PC?
You can use Wifi for free.
Since pass is listed in the installation information of the room, please use it.
We do not have a lending PC, bu…Continue reading - 【Hotel / Guest rooms】
Is there a safe place for valuables?
For each room, safe is installed, please use.