1. Top
  2. Frequently Asked Questions

Frequently Asked Questions

  • Hotel / Guest rooms

    Is there a non-smoking room?

    Yes, "Matsu-no-Ma Ma", "Muso-no-ma" and "Wakakusa-no-ma" are non-smoking rooms.
  • Hotel / Guest rooms

    Please let me know your check-in / check-out time.

    Check in time is from 14:00 to 17:30.Dinner will be mainly from 18 o'clock.
    Check out is at 10 o'clock.Breakfast will be served from 8 o'cloContinue reading
  • Hotel / Guest rooms

    Can I speed up my check-in?

    Normal check-in is from 14:00,
    Basically, we cannot accept any procedures before that.
    However, it is possible to store your luggage if you Continue reading
  • Hotel / Guest rooms

    Can I extend the checkout time?

    We are unable to accept advance reservations as it depends on the number of people on the day.
    Please let us know during your stay.

    On daysContinue reading
  • Hotel / Guest rooms

    Please teach amenity goods.

    【Rooms】
    yukata, Hand towel, bath towel, Vinyl purse, toothbrush, hand soap, Coat(winter)

    【bathroom】
    shampoo, rinse, Body Soap, Soap, HairdrContinue reading
  • Hotel / Guest rooms

    Is there a refrigerator attached?

    Available in all rooms.
    There are also drinks inside.(※ Paid)
    The amount will be settled together with the accommodation fee at the time of Continue reading
  • Hotel / Guest rooms

    Do you correspond to a vegetarian diet?

    Unfortunately, we do not correspond.
  • Hotel / Guest rooms

    Is there a toilet / bathroom in the room?

    Rooms are equipped with a toilet Kotoboki-no-ma, Matsu-no-Ma, is a three room Muso-no-ma
    The room farthest from the shared toilet is TatsutContinue reading
  • Hotel / Guest rooms

    How is the view from your room?

    There is no room with a view of the river at our hotel,
    There are good rooms when you see mountains such as autumn leaves, fresh green.
    AccoContinue reading
  • Hotel / Guest rooms

    Is there Internet connection / lending PC?

    You can use Wifi for free.
    Since pass is listed in the installation information of the room, please use it.

    We do not have a lending PC, buContinue reading
  • Hotel / Guest rooms

    Is there a safe place for valuables?

    For each room, safe is installed, please use.

Inquiries

0279-64-2515

9: 00-22: 00